Privacy Policy puss88 — Our Commitment to Protecting Malaysian Players' Data

This Privacy Policy ("Policy") describes how puss88 ("we", "platform") collects, uses, discloses, stores, and protects your personal information when you use the website, application, or any services offered by puss88. This Policy applies to all users of the puss88 platform in Malaysia, regardless of whether you are a new player just registering or a loyal member who has been with us for years.

Puss88 takes seriously the trust you place in us when you choose to share your personal information. We recognise that your trust is our most valuable asset, and we are committed to protecting your privacy to the highest possible standards — not merely because Malaysian law requires it, but because it is the right thing to do.

This Policy is to be read together with Terms & Conditions puss88 and forms the entire agreement between you and puss88 regarding the handling of personal data.

Puss88 collects only the personal information genuinely required to deliver a high-quality service to you. There are two main categories of data we collect:

Data you provide directly to us:

• Your full name as it appears on your identity card (MyKad) or passport.
• An active Malaysian mobile number for account verification and communications.
• A valid email address for puss88 account notifications and promotions.
• Date of birth — to verify that you meet the minimum age requirement of 18 years.
• Payment method information used — Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, or FPX banking details (Maybank2u, CIMB Clicks). puss88 does not store your full card details or banking passwords.
• Identity verification documents (KYC) when required for withdrawals exceeding certain limits or for account verification.

Data collected automatically when you use the puss88 platform:

• IP address and general location information (state/city within Malaysia).
• Device type, operating system, and web browser used.
• Platform usage data — games played, session duration, betting history.
• Cookie information and similar tracking technologies (explained further in Section 6).

Puss88 uses your personal information solely for legitimate, clearly stated purposes. We will not use your data for any other purpose without first obtaining your consent.

Puss88 uses your game history data (slots, baccarat, table games, e-sports, badminton) solely to personalise your gaming experience and suggest relevant promotions — for no other purpose. You may opt out of marketing communications at any time through your puss88 account settings.

Puss88 does not sell, rent, or trade your personal data. However, under strictly limited and controlled circumstances, we may share your personal information with the following parties:

• Malaysian Payment Service Providers — such as Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX processors for Maybank2u and CIMB Clicks, for the purpose of processing your deposit and withdrawal transactions.
• Gaming Service Providers — the puss88 platform integrates with third-party game providers who may receive the minimum session data required to deliver gameplay.
• Technology Service Providers — companies that assist puss88 in operating the platform (hosting, cybersecurity, analytics) — all bound by strict data protection agreements.
• Malaysian Legal Authorities — puss88 will disclose required data when mandated by a court order, subpoena, or directive from a Malaysian law enforcement agency.
• Fraud Investigation — data may be shared with fraud prevention agencies where there are indicators of illegal activity involving the puss88 platform.

Puss88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, alteration, disclosure, or accidental destruction. Our key security measures include:

• 256-bit SSL Encryption for all data transmitted between your device and puss88 servers.
• Encryption of data at rest — sensitive data stored in puss88's databases is encrypted using the latest encryption algorithms.
• Layered access controls — only puss88 staff with specific authorisation may access user personal data, and every access is logged and audited.
• Firewall and intrusion detection systems (IDS) which monitors puss88's network traffic at all times.
• Regular security testing by independent third parties, including penetration testing to identify and address vulnerabilities before they can be exploited.
• Data protection training for all puss88 staff who handle user data.

That said, no security system is 100% foolproof. In the event of a data breach affecting your personal information, puss88 is committed to notifying you and the relevant Malaysian authorities within 72 hours of becoming aware of the incident.

Puss88 uses cookies and similar tracking technologies to ensure the platform functions properly, personalise your gaming experience, and analyse how the platform is used. Below are the types of cookies we use:

You can manage your cookie settings through your web browser at any time. Please note that disabling certain cookies may affect the functionality of some puss88 platform features.

As a puss88 user based in Malaysia, you have specific rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA). puss88 fully respects and facilitates the exercise of these rights:

Puss88 retains your personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by Malaysian law. General retention guidelines are as follows:

• Active account data — retained for as long as your puss88 account remains active and continuously updated.
• Financial transaction data (deposits/withdrawals in RM) — retained for a minimum of 7 years in compliance with the Companies Act and Malaysia's AML regulations.
• Customer support communication records — retained for 3 years from the date of the last interaction.
• Gaming history data — retained for 2 years for dispute resolution and puss88's internal analytics.
• Closed account data — basic data is retained for 7 years after account closure for legal compliance, after which it is permanently deleted or fully anonymised.

Once the retention period expires, puss88 will securely delete or anonymise your data using methods that ensure it cannot be recovered.

The puss88 platform is strictly for individuals aged 18 and above. puss88 does not knowingly collect or process personal data from individuals under the age of 18.

We implement age verification measures during the registration process to prevent underage users from creating a puss88 account. Should we discover that personal data has been inadvertently collected from an individual under the age of 18, we will promptly take steps to delete that data and close the associated account.

Puss88 reserves the right to amend or update this Privacy Policy at any time to reflect changes in our practices, service offerings, or new Malaysian legal requirements. When we make significant changes to this Policy, we will:

• Updating the "Last Updated" date at the top of this Policy.
• Notifying all active puss88 users via their registered email or in-platform notifications.
• In cases of significant changes that materially affect your rights, we may request your renewed consent before the changes take effect.

It is your responsibility to review this Privacy Policy periodically. Your continued use of the puss88 platform after any amendments take effect will be considered acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding the puss88 Privacy Policy or how we handle your personal data, you are welcome to contact our Data Protection Officer (DPO):

If you are not satisfied with puss88's response to your privacy complaint, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia under the provisions of PDPA 2010.